Players will have two choices for redeeming their cards:

• Attend a premier event and redeem your Crafted promo cards at the event.
• Redeem your Crafted Promo cards by mail.

Premier Events

Players will be able to take their Trade Goods to Premier events and redeem the cards. This will include Darkmoon Faires, and other large events in the future.

To redeem your promos at the event, simply take the necessary Trade Goods to the event, and talk to the UDE representative. Players may be limited to a maximum of four of each promo per day at these events. If you have a very large number of cards to redeem, please contact entertainment@upperdeck.com to discuss bulk redemption options.

Mail-in Redemptions

Each mail-in redemption is limited to four cards per order. You must include the following:

• Print out the order form(s), and write the quantity in the appropriate box next to the recipes you are redeeming.
• Sort out the Trade Goods, and separate them with a rubber band for each recipe you are redeeming.
• A self-addressed, stamped envelope (standard legal sized 9 1/4” x 4” or 24cm x 10cm). Make sure to include enough postage to mail the promo cards to your region. This will need to include enough for 1.5 oz (45g) to be sent from the office you are redeeming your cards through.
• Either a phone number or e-mail address to contact you if there are any questions about your request.
• If you are located in North America and you have enough Trade Goods to redeem 50 or more cards, please call (877) 754-3835 or email entertainment@upperdeck.com to discuss a mass mailing of your material cards.  Any mass mailings that are not given authorization will be immediately returned to the sender.

Redemption requests will be handled in the order they are received and may take between 4 to 6 weeks to process. If you are concerned that we may not receive your redemption request we recommend using Certified mail or a shipping service that can provide tracking.

Send your order to the office designated below:

North America, Latin America, Asia & Guam

Upper Deck Entertainment

Attn: WoW TCG Crafting Redemption

5909 Sea Otter Pl.

Carlsbad, CA 92010

USA

Europe & Oceania

UK & Ireland:
Customer Service
Upper Deck UK
Abbey House  
1650 Arlington Business Park  
Theale  
Reading RG7 4SA
United Kingdom

France:
Upper Deck France

Attention : François Alix / Natalie Ritzdorf

Immeuble Le Miroir

15-17 boulevard du Général de Gaulle

92120 MONTROUGE

France

Germany & Austria:
Customer Service
Upper Deck Germany
Französische Str. 24  
10117 Berlin  
Germany

For Austria, please include an international standard response coupon in the envelope instead of postage.

Abysse Corp Iberia

Padre Granda, 4 1° A

28806 ALCALA DE HENARES

SPAIN

Customer Service
Upper Deck Europe BV  
Flevolaan 15  
1382 JX Weesp
The Netherlands