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UDE Points Store May 1st Orders

Last post 11-06-2008, 11:03 AM by nocturnis. 57 replies.
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  •  07-25-2008, 10:02 AM 1322042

    UDE Points Store May 1st Orders

    Hi,

    Is this now the place to ask?

    Anyway. What's the status of orders from May 1st? It's been more than 10 weeks.

    Thanks.


    Come play at C & Js in Newark, CA
  •  07-25-2008, 11:52 AM 1322314 in reply to 1322042

    Re: UDE Points Store May 1st Orders

    I don't like saying it, but this is UDE. Someone must have forgotten to send the only turtle they have back.

    Better luck next time.

    "What if Zombie Lincoln wants to make a Mecha Markoff to lead his zombie Ninja bikers?!?!"

    The Official WoW TCG Forums Cross-Dressing Englishman From Hawaii
  •  07-25-2008, 12:45 PM 1322417 in reply to 1322314

    Re: UDE Points Store May 1st Orders

    I am still at work, so don't know if it arrived today, but I am still waiting on my binder and tokens from April 1st.  Then I will worry about the May, June, and July orders.
    Da Crazy Orc
  •  07-26-2008, 12:14 PM 1324607 in reply to 1322417

    Re: UDE Points Store May 1st Orders

    1264999:
    I am still at work, so don't know if it arrived today, but I am still waiting on my binder and tokens from April 1st.  Then I will worry about the May, June, and July orders.


    I too am still waiting for my April 1st orders. 
  •  07-26-2008, 2:49 PM 1324771 in reply to 1322042

    Re: UDE Points Store May 1st Orders

    I'm still waiting on my everything. I haven't recieved any tokens since Dwarf/Misha. Lots of stuff in my order list not sent (HOA binder, FOO binder, MoTL Binder all of the last 5 tokens, etc) Ugh a dug.

    Here's my Have/Want list
  •  07-26-2008, 6:50 PM 1325230 in reply to 1322042

    Re: UDE Points Store May 1st Orders

    1189990:
    Hi,

    Is this now the place to ask?

    Anyway. What's the status of orders from May 1st? It's been more than 10 weeks.

    Thanks.


    I've got my may 1st stuff back in June...
    But from what I have heard they have very few people covering the UDE store stuff and often times they sell out and have to wait for a flaky printer to come through with stuff.

    I am still waiting on my EA infernal from DMF Austin!

    {With prayer, and dentures, Omedus overcame his difficulties with cannibalism.}
  •  07-27-2008, 8:22 PM 1327141 in reply to 1325230

    Re: UDE Points Store May 1st Orders

    i feel your pain....see my (now trolled by morons) post in this section on the forums.
    does anyone care aout love? sing sorrow
  •  07-27-2008, 8:54 PM 1327184 in reply to 1322042

    Re: UDE Points Store May 1st Orders

    I emailed customer support about things I ordered in early February this year and early April too.

    They just said that they are very backed up on orders (obviously).  And if any of you have international shipping (non US) address, then you have to wait even longer.

    I'm just pretending they'll never show up so that if they do, it'll be a surprise gift.

    Kind of like, finding your own money in your own couch is a surprise gift.
  •  07-28-2008, 3:30 AM 1327334 in reply to 1322314

    Re: UDE Points Store May 1st Orders

    2147639:
    I don't like saying it, but this is UDE. Someone must have forgotten to send the only turtle they have back.

    Better luck next time.

    You ninja'd my line...

    Anyways, UDE has a habit of being late. You should get your product eventually, I just pray for your sake said turtle didn't die of exhaustion, because then you'll have to wait another 10 weeks for them to find a replacement. They're elusive little creatures, them turtles.


    "No matter how far apart, no matter how long it takes, I will find you. I will come for you, Victoria. Wait for me..." -Vigas
  •  07-28-2008, 7:17 PM 1329255 in reply to 1322042

    Re: UDE Points Store May 1st Orders

    Just do what I did. Give up on them. At some point you just realize they aren't going to be on time, and usually there not even close.
  •  07-29-2008, 10:21 AM 1330266 in reply to 1329255

    Re: UDE Points Store May 1st Orders

    Well. Where the heck is Ragnarok?

    Did they get rid of the 'New' forum just so they wouldn't have to answer questions like this?

    What's going on?

    Cheers.

    Come play at C & Js in Newark, CA
  •  07-29-2008, 10:46 AM 1330309 in reply to 1322042

    Re: UDE Points Store May 1st Orders

    Here is the e-mail I received yesterday.  DW has been OOO...

    Our point store is still behind on orders.  They should have started packaging the orders for May as of last week.

     

    To my knowledge, Drew is not on the list for GenCon.  He did get to go to ComicCon last weekend though!

     

     

    Ry Schueller

    Game Support Representative

    Upper Deck Entertainment


    Greatest WoW TCG achievement...qualified for the WoW Invitational!!
  •  07-29-2008, 12:33 PM 1330608 in reply to 1330309

    Re: UDE Points Store May 1st Orders

    Hello,

    As stated by other users, the point store is backed up on orders.  Last week they should have finished international orders including binders and playmats for European addresses. 

    Any orders placed on or before May 1st should have been shipped by this week.  Any orders placed after May 1st are still pending.

    We apologize for these delays and we appreciate your patience with this issue.


    Ry Schueller
    Game Support Representative
    Upper Deck Entertainment
  •  07-30-2008, 9:00 AM 1332643 in reply to 1330608

    Re: UDE Points Store May 1st Orders

    Patience. Ahhh right. I forgot that that was what we were supposed to have.

    Thanks for the update.

    Cheers.

    Come play at C & Js in Newark, CA
  •  08-03-2008, 8:16 PM 1342722 in reply to 1322042

    Re: UDE Points Store May 1st Orders

    wow thats awsome >< hey can you deliver it to my coffin? because by the time the UDE turtle reaches me i will be dead............

    ok sorry, that was harsh of me. sooooo. does it always take this long for use to own up? crap....that was harsh too.

    how about, now that i have waited for so ver long and no one even BOTHERS to reply to my thread from ude, can i have my damn points back plz?


    does anyone care aout love? sing sorrow
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