Upper Deck Entertainment Forums

The PTO in charge of your Sneak Peek should have a version of Mantis more recent than what is available on the website for download (there will soon be an updated version of that available for download to all Tournament Organizers.) In the mean time, you can run your tournament as ''Grand Melee'' and export your tournament to a file, then email ...

''Processing Error'' means there was a problem in the server while processing your upload.  Please search for that tournament online (use the tournament locator on the Upper Deck website at http://www.ude.com/op/search/searchtourn.aspx) and see if the results displayed are correct.  If they are, please email to@upperdeck.com with a link ...

It's because the current documents are not ready :)

If you are using the current version of Mantis (3.0.27) make sure you have the ''Sanctioned UDE Tournament'' in the ''Tournament Settings'' dialog, and all relevant information filled out (Head Judge, location, etc.)

One note: We will be implementing the new Vista ''best practices'' in future versions of Mantis to solve this problem.

The above answer is partly correct.  While Windows Vista does in fact store them in a different physical place that in the same folder as the program, when the program asks for those files, Vista makes it appear that they are in the same folder.  The main problem is Windows Vista installs with higher default access than Windows XP, ...

I will look into this for you.

Can you right-click the shortcut you use to launch Mantis, and choose ''Properties'' One option will be ''Win98 Compatibility mode'', can you make sure that is unchecked and try again?

When the tournament is complete, press the ''Close Tournament'' button at the bottom of the ''Tournament'' tab, then select ''Perform Data Uplink'' in the ''Utilities'' menu at the top.  Add a check in the box next to ''Report <Your Tournament Name>'' and click ''Perform Tasks.'' Make sure all of your players have real UDE Numbers ...

If you announce at the start of the tournament that there would be 5 rounds, and when you get there Mantis says there are not enough players, normally you should run the 5th round anyway.  If enough players drop from the tournament, and all the remaining players agree to eliminate the last round, then I think it's ok (email to@upperdeck.com ...