Upper Deck Entertainment Forums

Im having a few problems,

Issue #1 I became a Lv. 1 TO yet when I try to log in to update the database it says my password or ude number is wrong :(

Issue #2 Also when I had my friend update it for me mantis keep saying it caused a error and must be closed. Any ideas guys?

Issue #3 I had this error too when my friend updated it for me

Connecting...
--->Login successful!
--->Welcome to UDE

--->Updating Game List
Downloading location information...
Error writing new location to database: The field is too small to accept the amount of data you attempted to add.  Try inserting or pasting less data.
Error writing new location to database: The field is too small to accept the amount of data you attempted to add.  Try inserting or pasting less data.

 

any reason why it is too small?

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Leader of Team Epslion
Team Quote "changing the world one person at a time"

Lv. 1 Yu-Gi-Oh Judge, Lv.1 Player management, Lv.1 Tournament Organizer Lv.1 Specialist

And i will be a Lv. 1 scorekeeper the day the exam comes out :D

I am having the same problems.  The password seems to be the problem  Any idea how I can obtain or retrieve my password?

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Alan D. Berlin, owner
Village Games
Reinholds, PA
www.villagegamesstore.com

The issue is not with your MANTIS, and it isn't a password issue.

One of the updated tournament locations is bigger than the allowed database size.  This has happened in the past.  When things get back to 'normal' now that Nationals is over, I'm sure that UDE will modify the entry accordingly so that it will no longer error out.

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Simon Key

Yugioh! TCG Rules Knowledge Level 3
WoW TCG Rules Knowledge Level 2
Player Management Level 3
Tournament Organizer Level 1

there was more then one problem posted lol

btw i figured out the password problem just send a email to to@upperdeck.com and they will send you the password attached to your ude number for mantis

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Leader of Team Epslion
Team Quote "changing the world one person at a time"

Lv. 1 Yu-Gi-Oh Judge, Lv.1 Player management, Lv.1 Tournament Organizer Lv.1 Specialist

And i will be a Lv. 1 scorekeeper the day the exam comes out :D