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Up Link Problem

Last post 03-03-2009, 9:43 AM by skey23. 6 replies.
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  •  02-25-2009, 7:36 PM 1667508

    Up Link Problem

    I am currently a new judge in Shreveport, Louisiana

    I am able to log in to UDE.com and check all of my information concerning my UDE account.

    When I go to perform a data up link or get a global player list I type in my UDE # as user name and it turns green. I then proceed to type my password, the same as what I use to log in to UDE.com, when I click perform tasks I receive an error stating my user name or password is incorrect.

    Any solutions to this problem?

    This is the error that it show

    Connecting...
    --->Either the UDE number or password is incorrect. Please reenter and try again.
    Connection Closed
  •  02-26-2009, 8:51 AM 1667801 in reply to 1667508

    Re: Up Link Problem

    Hi there,

    Email player@upperdeck.com for your password please. It's not the same as your forums one.


    Alex Charsky
    Judge Manager
    Upper Deck
  •  02-26-2009, 1:50 PM 1668098 in reply to 1667801

    • 1395631 is not online. Last active: 09-13-2009, 1:34 PM ackis
    • Not Ranked
    • Joined on 05-05-2007
    • Edmonton, Alberta, Canada
    • Posts 35
    • Points 505

    Re: Up Link Problem

    I too found that confusing and it took a while to search for an answer.

    Maybe a process in place that when you pass TO tests a password is automatically mailed to you would help?

    Level 1 TCG, Mini, PM, TO and Specialist
    WoW Mod Author
  •  02-26-2009, 2:08 PM 1668131 in reply to 1668098

    Re: Up Link Problem

    In the 'old' days, the password you used to take your tests WAS the password needed for MANTIS...lol.

    Things were much simpler back then...*sigh*...

    Simon Key

    Player Management Level 4
    WoW TCG Rules Knowledge Level 2
    WoW Minis Rules Knowledge Level 2
    Huntik TCG Rules Knowledge Level 1
    Tournament Organizer Level 1
    UDE Forums Moderator
  •  02-27-2009, 4:26 AM 1668830 in reply to 1668131

    Re: Up Link Problem

    I was smart and set my UDE # & My Forum Account passwords to the same thing...
    107-744-616
    Yu-Gi-Oh! TCG Forum
    Yu-Gi-Oh! & Anime Forums
  •  02-27-2009, 11:32 AM 1669047 in reply to 1668830

    • 1395631 is not online. Last active: 09-13-2009, 1:34 PM ackis
    • Not Ranked
    • Joined on 05-05-2007
    • Edmonton, Alberta, Canada
    • Posts 35
    • Points 505

    Re: Up Link Problem

    That's what's odd for me... everytime I log in, I'm only required to use my username.  The only time I've ever had to log in with my UDE number is in Mantis. :)

    From the e-mail:

    Your UDE number is a method for us to track your information in our database. This number, along with your password, allows you to login to your personal account. If you are receiving this email as a request for a password you can find the password at the bottom of this email.

    Both your UDE number and your password are needed to access a number of important features on our website, located at http://entertainment.upperdeck.com/op

    These features include player area as well as the judge certification area.  Your player area gives you access to update your personal information on file with us, as well as check your ratings and rankings.  You may even update your password.


    I go to that site and I log in with my username, not the ude number. :)

    Level 1 TCG, Mini, PM, TO and Specialist
    WoW Mod Author
  •  03-03-2009, 9:43 AM 1672950 in reply to 1669047

    Re: Up Link Problem

    That's because the sites were linked together sometime last year.

    Your username is now linked to your UDE account, so any web pages that require that UDE information simply use your username information now.

    MANTIS did not benefit from the account linkage.

    Simon Key

    Player Management Level 4
    WoW TCG Rules Knowledge Level 2
    WoW Minis Rules Knowledge Level 2
    Huntik TCG Rules Knowledge Level 1
    Tournament Organizer Level 1
    UDE Forums Moderator
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