So I have been wondering about these loot cards for sometime now so I figured well what better way to understand them, than to actually get some and mess with them. I bought a complete box (The Hunt for Illidan) and in that box I found 2 rare loot cards (The Footsteps of Illidian and Erthereal Plunderer)

So I went to the web site that I was directed to on the cards www.WoWTCG.com/loot and from there read the instructions, when I was ready I clicked onto the link at the bottom of the page which opened up a new page from Blizzard. I entered my code on the card there, plus entered the security code.

When I was done I hit submit it loads up a new page and it says You have successfully entered your promotion code for the realm then it has my realms name and my country (United States) by it. It gives me a code that is 25 numbers long, but when I go to Blizzard I can only enter a code for 12 numbers.

I tried doing a paste and copy, as well as typing the numbers in and it says that it cant verify the code.

Of course im doing this with the NPC in Booty Bay. Can someone help me with this.

Thanks!!

If you use addons, make sure they are all turned off.  Other than that, try logging out and logging back in a few times.  Copying and pasting the code is usually the best way to do it.

---

======================
Sweet Zombie Uther!
It's a dirty job, but someone has to do it.

Cool I will try the turning off the addons first, its a lot better way than what the GM just told me and lot less of a hassel if not I will try what the GM said which was baiscally (I will keep you posted thanks for the help)

 

LETTER FROM BLIZ GM:

 

Greetings,

Thank you for contacting the World of Warcraft Game Master Department.

After some research it appears the issue you are having may be related to your User Interface (UI). This applies whether you have a custom UI or not. To help resolve this issue we recommend the following steps:

With the game closed please try moving or deleting your WTF, CACHE, and INTERFACE folders out of your World of Warcraft directory. These are temporary cache files that will be recreated by the game the next time you launch. Moving them to the desktop makes it easy to replace them if necessary.

Please also note these folders contain your saved macros and UI addons. By moving or deleting these folders you will also remove any saved preferences, UI addons, or macros you may have added. However, in order for us to troubleshoot the issue we need to remove any modifications to the game and make sure we are diagnosing the default settings.

Step by step guides for your operating system can be found below.

Windows XP/2000
-Click the Start button, select Programs, select Accessories and select Windows Explorer.
-In the new window click the + beside the My Computer option, this should expand a list.
-Click the + beside the Hard Disk with the (C:) label on the end (Or whichever Hard Disk the game was installed on).
-Click the + beside Program Files.
-Scroll down until you find World of Warcraft in the list and double click it.
-In the panel on the right there should be a list of files and folders, the WTF, CACHE, and INTERFACE folders should be in this list.
-Single click one of those folders and it should become highlighted, once that folder is highlighted press the Delete key on your keyboard. Do this for all three folders.
-Once the three folders have been deleted you can close Windows Explorer.
-Start the game again using the World of Warcraft Launcher to see if this helps resolve your issue.

-Note: Please do not run any UI installers or load any mods beforehand, as we want to eliminate them as part of the issue.

Windows Vista
-Click the Start button, select All Programs, select Accessories and select Windows Explorer.
-In the new window click the + beside the My Computer option, this should expand a list.
-Click the + beside the Hard Disk with the (C:) label on the end (Or whichever Hard Disk the game was installed on).
-Click the + beside Program Files.
-Scroll down until you find World of Warcraft in the list and double click it.
-In the panel on the right there should be a list of files and folders, the WTF, CACHE, and INTERFACE folders should be in this list.
-Single click one of those folders and it should become highlighted, once that folder is highlighted press the Delete key on your keyboard. Do this for all three folders.
-If the UAC is enabled, which it is by default, then the system will also be caching these three folders. Near the navigation bar, please click on the link for "Compatibility Files". Once "Compatibility Files" has been clicked, this will take you to the VirtualStore folder. Please check if there is a World of Warcraft folder(usually located in the programs folder), and if so please delete the three folders WTF, Cache and Interface from this location as well.

Note: If you are having difficulty locating the Virtual Store, you will need to manually navigate to the Virtual Store directory.

Using the "Organize" option toward the upper left-hand corner of the explorer window, select "Folder and Search Options" followed by the "View" tab in the new window. Ensure that "Show Hidden Files and Folders" is enabled.
- You will now be able to navigate to the following path and remove the Cache, Interface, and WTF folders:
- C:\Users\%username%\AppData\Local\VirtualStore\Program Files\World of Warcraft\
- Substitute %username% for your windows account username.
- Example: C:\Users\JDOE\AppData\Local\VirtualStore\Program Files\World of Warcraft\

-Once these extra three folders have been deleted you can close Windows Explorer.
-You will need to restart your system at this point.
-Start the game again using the World of Warcraft Launcher, when starting the game right click on the game icon, and select Run As Administrator. This will make sure that any settings you change in game are saved correctly.

-Note: Please do not run any UI installers or load any mods beforehand, as we want to eliminate them as part of the issue.

Mac OS X
-Click on the desktop and then the Go menu on the top.
-Click Applications.
-Scroll down to World of Warcraft and select it.
-Right-click (Control+click if you own a 1-button mouse) on the Cache folder and select Move to Trash.
-Perform the above step for the Interface and WTF folder as well.
-Double-click the World of Warcraft application to launch the game and verify if the issue has been resolved.

-Note: Please do not run any UI installers or load any mods beforehand, as we want to eliminate them as part of the issue.

If these steps do not resolve your issue, please submit a new In-Game ticket and we will attempt to assist you further.

Thank you again for contacting us. We hope you continue to enjoy your experience in World of Warcraft!

*** Please do not respond to this email as all conversations on this matter would be best handled online. **

Regards,

Sigilore
Game Master
Blizzard Entertainment
www.worldofwarcraft.com

Thank you so much!! That worked!! on a side note, Man I forgot how fast my laptop could be without addons lol

And it was nice that I didnt have to get rid of those folders Blizz said too, just turn off my addons!!

Again thanks I was getting so flustered!!