in Search
Welcome to World of Warcraft TCG & CMG Community Sign in | Join | Help

UDE Points Store May 1st Orders

Last post 11-06-2008, 11:03 AM by nocturnis. 57 replies.
Page 2 of 4 (58 items)   < Previous 1 2 3 4 Next >
Sort Posts: Previous Next
  •  08-03-2008, 8:40 PM 1342749 in reply to 1342722

    Re: UDE Points Store May 1st Orders

    I replied to your thread on Friday, 8/1.

    Just like I said there, if you want to discuss your individual issue, please e-mail entertainment@upperdeck.com.  Please include your user name and the order numbers.



    Ry Schueller
    Game Support Representative
    Upper Deck Entertainment
  •  08-05-2008, 3:37 PM 1346725 in reply to 1342749

    Re: UDE Points Store May 1st Orders

    ugh sorry dude i didnt see your post, i withdraw my hostile post. ill email you now.
    does anyone care aout love? sing sorrow
  •  08-15-2008, 2:46 PM 1369004 in reply to 1346725

    Re: UDE Points Store May 1st Orders

    i just have 2 questions:

    1 - if UDE can't handle the load from PAST orders why are there still being new items added to the point store that you KNOW are going to have the same problem.  i think they need to find a solution to handle the current problem before opening themselves to new items for problems.

    2 - is the VS game having the same wait period problem as we are on receiving their items.

    granted im still waiting on items, but for me its not reached the full 10 week period.  its been only a month but they are still classified as "not yet shipped", but as long as they're received by the 10 week period im cool.  but just out of curiousity if they are not received by the "allow up to 10 weeks" marker or they try to pull a "out of stock before pulling your order" when they said "in stock"  when i ordered them, doesnt this leave them liable to false advertisement lawsuits?  this just seems like a mjaor issue they would like to worry about especially when they have so many orders they're behind on.. but that's just my opinion on matters.  like i said im waiting for my 10 week limit then ill worry.

  •  08-19-2008, 3:49 PM 1378016 in reply to 1369004

    Re: UDE Points Store May 1st Orders

    So Roshen,

    Any update on the May 1st orders?

    Thanks.


    Man Utd to retain the Premiership!!
    Latest result: Man Utd 5 Stoke City 0 (Yeah!!!)
    My most recent High Level result: 3-4 DMF Anaheim
  •  08-22-2008, 9:31 AM 1384155 in reply to 1378016

    Re: UDE Points Store May 1st Orders

    OK Roshen,

    I'm trying to be patient, but I've seen you post in other threads and ignore this one.

    What's the latest on the May 1st orders?

    Thanks.

    Man Utd to retain the Premiership!!
    Latest result: Man Utd 5 Stoke City 0 (Yeah!!!)
    My most recent High Level result: 3-4 DMF Anaheim
  •  08-22-2008, 9:42 AM 1384185 in reply to 1384155

    Re: UDE Points Store May 1st Orders


    Hello,

    Sorry all.  There is nothing new to report in regards to the point store at this time.

    Any order played on, or after, May 1st has not yet shipped.

    As soon as I am given new information to report, I will do so.


    Ry Schueller
    Game Support Representative
    Upper Deck Entertainment
  •  08-24-2008, 8:29 AM 1387418 in reply to 1384185

    Re: UDE Points Store May 1st Orders

    maybe they could have you go over and help pack some boxes up eh?  this is really sh*t service and obviously UDE doesn't care about fixing it or even improving it. 

    How about you provide some contact info for your supervisor....and his/her supervisor....so we can complain to them?  I really dont see the issue here.....go out and hire a couple high school kids to pack boxes for $8/hr. 

    There really is NO excuse for this horrible service.  Is the crafting redemption program just as slow?  Seriously, seeing UDE reps post over and over for months updating us on how nothing has been done....it blows my mind.

    Have/Want thread - http://entertainment.upperdeck.com/wow/community/forums/thread/1310779.aspx
  •  08-26-2008, 7:18 AM 1391380 in reply to 1387418

    Re: UDE Points Store May 1st Orders

    i find it amazing how people can say that there's "nothing to say" when they could go handle business themselves instead.  i may be old school and raised differently, but i was raised to work instead of talk.  here's a question.  will there be any compensation for this massive delay, and incovenience in service?

  •  08-26-2008, 7:51 AM 1391431 in reply to 1391380

    Re: UDE Points Store May 1st Orders

    Roshen is based (I believe) in San Diego with the crafting cards. The points store items are shipped from Las Vegas. Not exactly a "down the hall" scenario.
    www.ccgscards.com

    CCGs Cards Comics and Games, in Pittsburgh, PA - home to a '08 DMF Indy Top 8 finisher, 2 NA Championship Day 2 players, '07 Stargate TCG WORLD CHAMP, ... More to come!
  •  08-29-2008, 2:13 PM 1398040 in reply to 1391431

    Re: UDE Points Store May 1st Orders

    Hey Roshen,

    It's been a week since I asked last. Any update?

    Cheers.

    Man Utd to retain the Premiership!!
    Latest result: Man Utd 5 Stoke City 0 (Yeah!!!)
    My most recent High Level result: 3-4 DMF Anaheim
  •  08-31-2008, 2:20 PM 1400592 in reply to 1398040

    Re: UDE Points Store May 1st Orders

    Any update on this matter as of right now?
    My Life For Auir

    Player Management Level 1 Judge
    Rules Knowledge Level 1 Judge
  •  09-02-2008, 11:51 AM 1402858 in reply to 1322042

    Re: UDE Points Store May 1st Orders

    The tokens in the store that you can buy are cards from a deck?
  •  09-02-2008, 12:25 PM 1402908 in reply to 1322042

    Re: UDE Points Store May 1st Orders

    It is a new month.  May we have an update regarding the orders place on 1May08?

    Thanks.


    Greatest WoW TCG achievement...qualified for the WoW Invitational!!
  •  09-02-2008, 12:42 PM 1402945 in reply to 1402908

    Re: UDE Points Store May 1st Orders

    Hello,

    I'm not trying to neglect this thread. 

    As stated prior, as soon as I am given new information to report, I will do so.


    Ry Schueller
    Game Support Representative
    Upper Deck Entertainment
  •  09-02-2008, 1:38 PM 1403034 in reply to 1342749

    Re: UDE Points Store May 1st Orders

    That is cool, I was just conducting my monthly update request that I do when I have outstanding orders with UDE.  Come 1Oct08, there will be another one if my Treant and Fire Elemental (due to be delivered this month) tokens are still outstanding.  If they arrive, I'll post a thank you!
    Greatest WoW TCG achievement...qualified for the WoW Invitational!!
Page 2 of 4 (58 items)   < Previous 1 2 3 4 Next >
View as RSS news feed in XML
 

Home | News | Upper Deck Store | Message Boards | Downloads | Contact | How to Play

©2006 The Upper Deck Company. “World of Warcraft” interactive game © 2004-2006 Blizzard Entertainment, Inc. All rights reserved. Warcraft, World of Warcraft and Blizzard Entertainment are trademarks and/or registered trademarks of Blizzard Entertainment, Inc., in the U.S. and/or other countries. All other trademarks referenced herein are the properties of their respected owners.

Blizzard Website