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Account at UDE.COM disabled?

Last post 10-30-2009, 9:10 AM by skey23. 1 replies.
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  •  10-29-2009, 11:42 PM 1850571

    Account at UDE.COM disabled?

    Say's that I entered to many invalid codes, I have thousands of cards and a ton of 100UDE points and I cannot remember which ones I've entered before, Why lock someones account for missing a digit?

    And please reactivate it.

    Thank you!
  •  10-30-2009, 9:10 AM 1850693 in reply to 1850571

    Re: Account at UDE.COM disabled?

    The account gets locked when you enter too many invalid codes in order to prevent people from trying to re-use numbers and cheat the system.  Mine has been locked out a couple of times so far too...

    Send an email to entertainment@upperdeck.com and they'll be able to get your account unlocked.

    Make sure you include your name, UDE# and email account so they can verify the correct info.

    Simon Key

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